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Procurement Fundamentals and Communication Skills

Procurement Fundamentals and Communication Skills Training Program

Efficient procurement is vital in today’s market to manage costs, ensure resilience, and meet sustainability goals. This course provides a solid foundation in procurement and essential stakeholder management skills to address these challenges effectively.

 

Organizations benefit from improved strategies, streamlined processes, and stronger supplier relationships, leading to cost savings, reduced risks, and enhanced competitiveness.

 

Procurement Fundamentals and Communication Skills Training is perfect for newcomers, transitioning professionals, and team members in purchasing, supply chain, or operations seeking to deepen their procurement expertise.

 

Interested? Contact us now to learn more about the training schedule and pricing!

    • Training Overview

      Why is this training relevant?

      In today’s rapidly changing market environment, efficient procurement practices are more critical than ever. Organizations are under increasing pressure to optimize costs, ensure supply chain resilience, and adapt to evolving sustainability requirements. This course addresses these challenges, equipping participants with the knowledge and tools needed to navigate modern procurement landscapes effectively. This training provides a solid foundation in procurement, helping participants understand the end-to-end process and develop essential interaction and stakeholder management skills.

       

      Value and benefits for your organization

      By participating in this training, your organization will benefit from improved procurement strategies, streamlined operations, and enhanced supplier relationships. These outcomes translate into cost savings, reduced risks, and greater alignment with strategic business goals. Employees trained in procurement fundamentals contribute directly to building a more competitive and resilient organization.

       

      What will you learn?

      After completing this training, participants will:

      • Gain a comprehensive understanding of procurement fundamentals.
      • Develop strong interaction and stakeholder management skills.
      • Learn practical methods for managing procurement processes efficiently.
      • Develop stronger negotiation and supplier management skills.
      • Build confidence to handle real-world procurement challenges.
      • Understand and apply AI tools to enhance procurement processes.

       

      Who Should Attend?

      This course is ideal for:

      • Newcomers to procurement who want to build a solid foundation.
      • Professionals transitioning into roles involving procurement responsibilities.
      • Team members in purchasing, supply chain, or operations seeking to enhance their knowledge.
    • Training Program

      Session 1: The foundation of procurement

      Understanding procurement’s strategic role and the basics of procurement processes.

      Content:

      1. Introduction and expectations

      • Icebreaker and course overview.

      2. Procurement’s importance

      • How procurement drives value (cost savings, risk management, innovation).
      • Direct vs. indirect procurement and category management basics.

      3. Procurement processes

      • Overview: From need identification to payment.
      • Key stages: Identifying needs, sourcing, contracting, and monitoring.

      4. Interactive activity: Participants discuss procurement's impact on their organizations.

       

      Takeaways:

      • Clear understanding of procurement’s strategic significance.
      • Insight into procurement’s role in organizational success.


      Session 2: Effective procurement practices and tools

      Understand procurement core processes, supplier evaluation and interaction.

       

      Content:

      1. From need to proposal

      • Defining needs and crafting procurement proposals.
      • Differences in purchasing goods, services, and works.

      2. Requests for proposals (RFP) and tendering

      • Types of RFPs and their use.
      • Structure and evaluation of proposals.

      3. Supplier evaluation and relationship building

      • Criteria for supplier selection (cost, quality, innovation).
      • Building trust and managing supplier relationships.

      4. Interactive exercise: Draft an RFP and evaluate sample supplier bids.

       

      Takeaways:

      • Ability to plan and execute effective procurement activities.
      • Skills to interact with suppliers and build strong relationships.


       

      Session 3: Operational procurement and leveraging artificial intelligence

      Managing contracts, operations, and using AI in procurement.

       

      Content:

      1. Contracting and legal aspects

      • Key legal considerations: contract types and terms.
      • Managing compliance and risks.

      2. Operational procurement tasks

      • Creating purchase orders and monitoring deliveries.
      • Handling deviations, complaints, and returns.

      3. Leveraging AI in procurement

      • Applications of AI in supplier selection, cost forecasting, and spend analysis.
      • Benefits: Enhanced decision-making, process automation, and efficiency gains.
      • Risks and ethical considerations of AI in procurement.

      4. Interactive activity: Explore AI tools (e.g., generative AI) through case studies.

       

      Takeaways:

      • Practical understanding of AI applications in procurement.
      • Confidence in integrating AI tools into procurement strategies.


      Session 4: Human interaction, and stakeholder skills in procurement

      Building interpersonal and collaboration skills for procurement success.

       

      Content:

      1. Human skills in procurement

      • The role of empathy in building trust and relationships.
      • Resilience and managing pressure in procurement contexts.

      2. Communication in procurement contexts

      • Effective communication with stakeholders and suppliers.
      • Soft vs. hard negotiation styles – when and how to use them.
      • Non-verbal communication: gestures, tone, and body language.

      3. Stakeholder collaboration and conflict resolution

      • Identifying stakeholder needs and expectations.
      • Mapping stakeholders and prioritizing relationships.
      • Solving conflicts collaboratively and achieving shared goals.

      4. Interactive activities

      • Sharing experiences of human skills in action.
      • Building a stakeholder map for real-life scenarios.

       

      Takeaways:

      • Enhanced interpersonal and negotiation skills.
      • Better collaboration and alignment with stakeholders.

       

    • Training in a Nutshell

      This  training has been developed in co-operating with LOGY ry, Association of Purchasing and Logistics in Finland. It is a part of LOGY Training Curriculum and can be found on LOGY web site: https://www.logy.fi/tapahtumat/tapahtuma/procurement-fundamentals-and-communication-skills-training-program.html

      Please contact Service Manager Maija Syvänen, maija.syvanen@logy.fi, +358 50 313 7259.

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